The sensor can be reset by holding the button for approximately 10 seconds. Dependant on the device model, release the button when either LOW is flashing in the top right hand corner of the display or when ‘r5t’ appears in the centre of the screen. The device will retain all settings but will lose any data that had not been transferred to the FilesThruTheAir™ Cloud. It will continue to be connected to the account it was set-up with and will simply start a new recording session.


Before doing anything after charging up the data logger, always fully factory reset the device before trying to set it up, and after any failed setups.  To do this depress the front button for approximately 20 secs until the LCD display reads 'FA5r', then release the button, it will then be fully factory reset.  Do not be tempted to release when it gets to approximately 10 secs when the display will change to read 'r5t', make sure you keep the button fully depressed.  We do get a lot of customers who release too early and only reset the device! Doing this will return the device to the factory default state, deleting all settings and clearing any remaining data. The device will no longer be connected to any network or FilesThruTheAir™ Cloud account.


IT IS RECOMMENDED THAT YOU ARCHIVE THE DEVICE ON YOUR FILESTHRUTHEAIR™ CLOUD DEVICES PAGE BEFORE UNDERTAKING A FACTORY RESET.