FAQ
Provided that the VPN can allow the sensor device internet access via TCP port 14354, this is technically possible, although the increased latency introduce...
Wed, 11 May, 2016 at 1:01 PM
The device will not take readings when there is no power but all readings it has taken prior to the loss of power will be synchronised. Once recharged, the...
Wed, 24 Feb, 2016 at 12:23 PM
As the device is powered by battery, the device will always continue recording at the sample rate you have set. If a power outage occurs, the device will c...
Wed, 24 Feb, 2016 at 12:45 PM
We are currently developing an API (Application Programming Interface). Please check our website for the latest news. It would be great to hear if you have ...
Tue, 19 Jan, 2016 at 9:39 AM
There are a number of factors which can significantly affect the battery life of the sensor including; transmission period, WiFi encryption method, WiFi enc...
Wed, 24 Feb, 2016 at 12:32 PM
The sensor will arrive partly charged but ideally you should charge it for 24 hours before use for optimum performance. The battery can be recharged via a...
Tue, 17 May, 2016 at 12:37 PM
From a very low battery state, it can take up to eight hours to fully charge your sensor. The battery status can be seen from the Devices page on the Files...
Wed, 24 Feb, 2016 at 12:44 PM
Yes, you can permanently power the sensor using a USB wall adapter or external battery pack (both available separately).
$ Please note that due to ...
Wed, 24 Feb, 2016 at 12:50 PM
The WiFi devices contain program code that runs internally, often referred to as firmware. You can update the firmware via the FilesThruTheAir™ WiFi Senso...
Tue, 17 May, 2016 at 11:53 AM
The number of sensors you can connect will depend on which type of FilesThruTheAir™ Cloud account you have. This can be the Free, Personal or Professional a...
Wed, 24 Feb, 2016 at 1:06 PM